Refund policy

It is our policy that orders cannot be changed or cancelled once they have been placed.
However, we understand people change their minds which is why we have our refund policies.
Please see the below sections to get step-by-step instructions for the type of product you wish to request a refund for.

A. Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We have a 100% Customer Satisfaction Guarantee.

To start a return, you can contact us at info@forfathersfitness.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you decide, within 30 days of the date your order was placed or that your existing subscription renewed, that you no longer want the product(s) you ordered, please follow these steps:

1. Initiate A Refund Return Merchandise Authorization (RMA): 

A Return RMA is required to return your For Fathers Fitness products.

For Fathers Fitness Support may be contacted at: info@forfathersfitness.com

2. Return The For Fathers Fitness Product(s) You’d Like Refunded:

Take the product(s) you would like a refund for to your nearest shipping facility (UPS, FedEx, USPS etc).
Please note that refunds will only be given for products that are returned.

The RMA number must accompany your return. This can be found on the return slip provided. Please be sure to include the RMA number inside ALL packages you ship back (if you are sending more than one package). Packages received without an RMA number will not be able to be processed for a return.

 

For Fathers Fitness is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims with the postal carrier. For Fathers Fitness is not responsible for any package(s) once it is in the hands of USPS, FedEx, UPS or any other carriers.

3. Where To Send For Fathers Fitness Supplement(s) Returns:

Please send all items you would like to receive a refund for to:
For Fathers Fitness
91-1024 Kaihoi St.
Ewa Beach, HI 96706

Please Note: An RMA is required for a return to be processed. Please see the information in Step 2 to ensure your return gets processed.

4. Shipping Costs

You are responsible for covering the shipping costs for returning your product(s). We do not cover/reimburse for shipping costs for returns/exchanges.

In addition, you are responsible for any reshipping costs & fees associated with orders, domestic or international, that are returned to us for either having an insufficient address, wrong address, unclaimed, etc.

5. Refund Timeframe

Your refund will be processed once the product(s) you’ve returned have been received by our shipping department.

Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.


a.1 Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

B. Exchanges

The fastest way to ensure you get what you want is to return the unopened / unused item you have, and once the return is accepted, make a separate purchase for the new item.

To request an exchange, you can contact us at info@forfathersfitness.com. If your exchange is approved, we’ll send you an exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.


C. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For further assistance about returns, refunds, and exchanges, please contact us by e-mail at info@forfathersfitness.com.